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please urgent help

Posted: Sun Feb 25, 2018 11:02 pm
by lider2000
REVELPROG-IS
hp STMicroelectronics broke down when installing USB Driver
firmware update (software inside the device) collapsed :(
1-usb does not recognize
2- Power led is not lit
What's the solution ?

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Re: please urgent help

Posted: Mon Mar 05, 2018 7:52 pm
by ArT
Device will go into DFU mode and start updating ONLY if driver is correct. You can broke device only if you interrupt updating process (during erasing or writing firmware) and in such case device will be not recognized by USB. Process may be interrupted due to power failure or other interruption (e.g. from other hardware or software, e.g. antivirus - that's why it is important to close all other applications during update and do not do any task in background). But don't worry, we can fix it but you need to send programmer to us (the only possible way to repair it is to open it and programm it with other device - directly on MCU). I sent you shipping info details on PM.

Re: please urgent help

Posted: Fri Apr 13, 2018 11:34 am
by lider2000
Many thanks for your help
  God bless you