Programmer is not connected (V1.9.0)

Here you can ask technical questions about REVELPROG-IS and device/memory programming.
woko
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Programmer is not connected (V1.9.0)

Postby woko » Tue Jun 20, 2023 11:04 am

Dear Revelprog Team,

my Revelprog-IS Software updated itself to V1.9.0 and I have Problems with the driver installation.
I tried under Help/install driver and install driver (zadig) but both fail (Driver installation cancelled by user)
The device is found in the Zadig Tool.

Thx for your help!
Wolfgang

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Re: Programmer is not connected (V1.9.0)

Postby ArT » Tue Jun 20, 2023 1:05 pm

Hi Wolfgang,

Which version did you have before update? I'm asking because since v1.3 driver is the same.

woko
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Joined: Fri Mar 04, 2016 7:52 am

Re: Programmer is not connected (V1.9.0)

Postby woko » Wed Jun 21, 2023 8:25 am

I don't know. Did not use it for a long time.

ArT
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Re: Programmer is not connected (V1.9.0)

Postby ArT » Wed Jun 21, 2023 9:32 am

If you had v1.2.x or older - you need to uninstall manually driver from device manager (red led should blink) and then install it as described in manual.
If you had v1.3.x or newer - it should work with the same driver.

Does RED LED:
1. is off
2. is blinking
3. is on?

1 means that programmer has not power supply or is damaged
2 means that programmer is working but driver is not installed correctly
3 means that programmer is working and driver is installed correctly

woko
Posts: 19
Joined: Fri Mar 04, 2016 7:52 am

Re: Programmer is not connected (V1.9.0)

Postby woko » Wed Jun 21, 2023 9:54 am

The red LED is slowly blinking.
I try installing the driver, it looks exactly like seen in the Youtube Video.
But after I press "install Driver" it hangs (not responding). Yesterday, a Message box with "Driver installation cancelled by user" came up.

ArT
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Re: Programmer is not connected (V1.9.0)

Postby ArT » Wed Jun 21, 2023 1:32 pm

I think that's system issue, something external is blocking driver installation. Please check it on other PC, it will work.

woko
Posts: 19
Joined: Fri Mar 04, 2016 7:52 am

Re: Programmer is not connected (V1.9.0)

Postby woko » Fri Nov 03, 2023 11:32 am

had the same problem again, I think its because the driver is not signed

woko
Posts: 19
Joined: Fri Mar 04, 2016 7:52 am

Re: Programmer is not connected (V1.9.0)

Postby woko » Fri Nov 03, 2023 12:20 pm

it worked now, by disabling temporary the sign check. You should consider singing the driver in the future.

https://www.driversupport.com/knowledge ... ut%20issue

ArT
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Re: Programmer is not connected (V1.9.0)

Postby ArT » Fri Nov 03, 2023 3:18 pm

Zadig installs signed driver so I worry that issue has to be in different place

XAMCTBO
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Joined: Thu May 02, 2024 3:00 pm

Re: Programmer is not connected (V1.9.0)

Postby XAMCTBO » Thu May 02, 2024 3:04 pm

hi, I will nick this post.
having same issue
cannnot install drivers just says.
SMTicroelectronics STTub30 ready to use
REVELTRONICS Libusb0 libusb-win32 devices 06-28-2015 install failed
win 10 x64
yes i installing 64 version
did try manually - same thing.


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